Casey Subaru – Dealership FAQ
At Casey Subaru, we’re proud to help drivers from across the Hampton Roads area find dependable, adventure-ready vehicles they can count on. Whether you’re shopping for a new Subaru, exploring financing options, or scheduling maintenance, we’re here to make the process simple, transparent, and enjoyable. Since we’re also here for your frequently asked questions, let’s take a moment to address some of the most common.
New and Certified Pre-Owned Vehicles
What Types of Vehicles Does Casey Subaru Offer?
We offer the complete new Subaru lineup, including versatile SUVs like the Subaru Outback and Forester, capable crossovers like the Crosstrek, and sedans such as the Legacy and Impreza. You’ll also find a range of Subaru Certified Pre-Owned vehicles for added peace of mind.
What Makes Subaru Certified Pre-Owned Vehicles Different?
Certified Pre-Owned Subaru vehicles undergo a 152-point inspection and include factory-backed warranty coverage, 24/7 roadside assistance, and a detailed CARFAX® Vehicle History Report™.
Can I Custom Order a New Subaru?
Yes. If your perfect Subaru isn’t currently on our lot, we’ll help you custom order your vehicle directly through Subaru so you can select your desired color, trim, and accessories.
Do You Sell Electric or Hybrid Subaru Models?
Yes. We carry hybrid options like the Subaru Crosstrek Hybrid and are preparing for the exciting future of Subaru electric vehicles.
Can I Schedule a Test Drive Online?
Absolutely, and we encourage you to do so. That way, your preferred model is ready when you arrive.
Financing and Leasing
Can I Apply for Subaru Financing Online?
Yes! Our secure online finance application makes it easy to get pre-approved before visiting. Once submitted, our Subaru finance specialists will contact you to review personalized offers.
Should I Lease or Finance My Subaru?
Leasing offers lower monthly payments and lets you enjoy a new Subaru every few years, while financing builds long-term ownership equity. Our team can help you compare the benefits of each option.
Does Casey Subaru Offer Financing for First-Time Buyers?
Yes. We partner with a variety of lenders to help first-time buyers qualify for financing. Our finance team will help you find a plan that works with your budget.
Can I Value My Trade-In Before Buying?
Yes. Use our online trade-in tool for a quick estimate of your current vehicle’s value. Bring your vehicle in for an in-person appraisal to receive an exact offer.
Service and Maintenance
What Subaru Services Do You Provide?
We handle everything from oil changes and tire rotations to brake repairs and factory-scheduled maintenance. Our Subaru-trained technicians use specialized tools and Genuine Subaru Parts to keep your vehicle running its best.
Do You Offer Subaru Express Service?
Yes! We offer Subaru Express Service for basic maintenance tasks—no appointment necessary.
Can I Schedule My Subaru Service Appointment Online?
Yes. Schedule your next visit through our online service scheduler for fast, easy booking.
Do You Offer Service Specials?
We regularly feature discounts on services like oil changes, brake inspections, and tire replacements. Check our Service Specials page before your next visit.
Are Genuine Subaru Parts and Accessories Available?
Yes. We carry Genuine Subaru Parts and Accessories designed to fit your vehicle perfectly. From cargo solutions to performance upgrades, our team can help you personalize your Subaru.
General Information
Where Is Casey Subaru Located?
We serve the greater Hampton Roads area from our new showroom in Newport News, VA.
What Are Your Dealership Hours?
Our sales team is open seven days a week, and our service department operates six days a week. Check our website for up-to-date hours before visiting, because major holidays will alter our operating hours.
Does Casey Subaru Offer Vehicle Pickup and Delivery for Service?
Yes, we offer pickup and delivery for select service appointments. Contact our service department for availability.
Can I Bring My Dog to the Dealership?
Of course! Subaru is a pet-friendly brand, and our dealership welcomes furry passengers while you shop or service your vehicle.
Visit Casey Subaru in Newport News, VA
At Casey Subaru, we’re proud to provide quality vehicles and exceptional service to our customers. Whether you’re visiting for maintenance, a test drive, or to learn more about Subaru ownership, our team is here to help you every step of the way.